CREDIT BALANCE SPECIALIST

CREDIT BALANCE SPECIALIST Req #: 229200 Department: FACULTY PRACTICE PLAN SERVICES (UWP) Job Location: Remote/Hybrid Posting Date: 12/08/2023 Closing Info: Open Until Filled Salary: $3,749 - $5,360 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: The University of Washington (UW) offers a wide range of benefits as part of your total compensation package.
Choose from top medical and dental insurance programs Plan for your future with tax-deferred investing through the UW retirement options Enjoy generous vacation and sick leave policies and protect yourself and your family with life and long-term disability insurance.
Receive UPASS Benefits which give free public transportation in the Puget Sound region w/ participating transit companies Faculty Practice Plane Services (FPPS) has an outstanding opportunity for a CREDIT BALANCE SPECIALIST.
WORK SCHEDULE 40 HOURS PER WEEK This position is Remote POSITION HIGHLIGHTS The Senior Practice Advisor works in collaboration with UWP’s key partners to provide practice analysis for member physicians’ clinical practice.
This role serves as a liaison between the physicians and UWP’s medical center partners.
Leads and/or participates in critical system initiatives to implement planning to create value and meet the strategic goals of the clinical departments and FPPS.
PRIMARY JOB RESPONSIBILITIES Analyze EPIC accounts in assigned credit balance (CB) work queues to resolve both distributed and undistributed credit balances.
Determine proper coordination of benefits.
Add missing coverage(s) to EPIC accounts and/or update any outdated coverage information.
Add account comments regarding coverage changes/additions, documenting who was consulted (payer contact name and phone number, reference to website, etc.
).
Analyze credit balance inquiries and potential refund requests from other internal UWP departments.
These include verbal, phone, and email requests, as well as direct account transfers into specially marked high priority work queues.
Process Compliance Department refund requests as a top priority.
Adjust work schedule and priorities as needed to accommodate for any special compliance refund projects.
Identify payer-specific trends such as: o New ANSI codes that appear to be mis-mapped (on either the payer side or the UWP side).
Maintain daily time-tracking statistics in MS Excel REQURIED POSITION QUALIFICATIONS: High School graduation or equivalent AND two years of experience in patient accounting, customer service, or a related office environment OR Equivalent education/experience.
ABOUT FACULTY PRACTICE PLAN SERVICES UW Medicine Faculty Practice Plan Services (FPPS) supports UW Physicians (UWP), a practice group for more than 1,800 physicians and other healthcare professionals associated with UW Medicine.
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Neighborhood Clinics, UW Medical Center - Northwest, the UW School of Medicine, Valley Medical Center, and Airlift Northwest.
UWP members also practice at the Seattle Cancer Care Alliance, a partnership of UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Children’s Hospital.
Teamwork.
Community.
Opportunity.
Become part of our team.
Join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center.
UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team.
Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity.
Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.
edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment.
Disclosure is required under Washington state law.