T&A Supply Company is a family-owned and operated wholesale distributor that has been serving the Pacific Northwest since 1960.
Founded with the desire to invent new and better flooring products, T&A Supply Company is consistently recognized as the most innovative and dedicated in the flooring industry.
Our Credit Department is growing and we are excited to be hiring for a Collection Specialist! We are seeking a qualified candidate with Collection experience.
Job Summary:
The Collections Specialist will contribute to the effective operation of the Credit Department by monitoring all assigned customer accounts and collecting past due balances.
Hours: Monday - Friday 8:00am to 5:00pm.
What we offer:
Family-owned company with a positive and supportive work culture
Business casual environment
Full Benefit Package (M/D/V Life, AD&D, EAP)
Supplemental Benefit Options
401(k) Retirement Plan
Paid Time Off (PTO) and Extended Illness Bank (EIB)
Paid Holidays
Employee Discount Program
What you will be doing:
Build relationships with customers within assigned business segment and partner with assigned sales leader to promote the Company credit policies.
Process payments and refunds accurately and timely and research payment discrepancies and resolve with sales representative.
Monitor and research accounts to identify outstanding receivables, collect payment from customers and post accurate notes to the customer’s account.
Communicate with the Credit Manager on collection activity and deteriorating payment performance accounts.
Continuously review work instructions processes and bring process improvement recommendations forward to support and lead process implementation.
Work the Credit HOLD screen to release orders in a timely manner.
In collaboration with the Credit team, monitor and manage the Credit activity calendar.
Perform other duties and responsibilities as assigned.
What we are looking for:
Excellent verbal and written communication skills.
Excellent negotiation and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong research, analytical and problem-solving skills.
Ability to prioritize and stay organized while managing a high volume of work.
Proficient with Microsoft Office Suite or related software.
High school diploma or equivalent required.
Higher education or bachelor's degree preferred.
1-3 years of related experience as a B2B Collections Specialist or similar position preferred.
Prior knowledge of billing procedures and collections techniques.
Prior experience working in ERP or accounting software systems.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
T&A Supply Company Inc.
is an equal opportunity employer.
All employees and applicants will be considered for transfers, promotions, and employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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