AMERICAN DRAPERY BLIND & CARPET INC.
dba AFB Floors
POSITION SPECIFICATIONS: Accounts Receivable and Collections Specialist
REPORTS TO: Chief Financial Officer SUPERVISES: N/A
About AFB Floors: We are a leading provider of flooring to the multifamily and commercial industries.
It is our belief that the best way to deliver exceptional service and value to our clients is to take great care of our team Our culture is founded on our ICARE values of:
Leading with Intention
Creating through Collaboration
Acting with Appreciation
Embracing our Responsibility
Excelling through Engagement
Basic Functions: The Accounts Receivable and Collections Specialist is responsible for processing accounts receivable and incoming payments in compliance with financial policies and procedures.
They will be performing day-to-day financial transactions including verifying, classifying, posting, and recording accounts receivables data.
The specialist will provide administrative and clerical services as well as ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
The position is responsible for handling the billing and collections and ensuring that the company receives accurate payment in a timely fashion.
They must track customer contact information, delinquent accounts, payment plans and late fees.
Specific Duties and Responsibilities:
Maintain customer files and perform regular checks on accounts to ensure updated and accurate client information
Build new accounts
Credit verification inquiries
Request and manage reseller permits, certified mail, payment applications
Collection calls, Notice of Intent, Lien conditional / unconditional releases when needed
Fulfill certificate of insurance requests
Maintain vendor compliance
Answer customer emails and inquiries
Resolve payment issues and discrepancies and post customer payments
Assist in customer disputes, process customer credit memos and perform A/R adjustments
Balance, Close and Reconcile A/R Register to ensure all payments are accounted for and properly posted
Process and send out monthly statements
Prepare and maintain basic departmental metrics
Manage AR Aging
Qualifications:
Minimum 3 years Accounts Receivable and Collections experience (5 years preferred)
Core Competencies:
The ideal candidate will have proven working experience as an AR clerk or accountant.
They will possess a solid understanding of basic accounting principles, fair credit practices, and collection regulations.
The ideal candidate will have the ability to calculate, post and manage accounting figures and financial records along with strong data entry skills and a knack for numbers.
Proficiency in MS Office, Excel, customer service, and a high degree of accuracy and attention to detail are a must.
The ideal candidate will be extremely organized, and have experience with account management, and customer service.
The candidate must be service focused and be able to thrive in a busy environment.
Administrative functions, multi-tasking, and effective interpersonal and communication skills are a must.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
AFB Floors believes that each employee makes a significant contribution to our success.
That contribution should not be limited by the assigned responsibilities.
This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified.
It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.
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