Client Coordinator Receptionist - Renton, South Park, Bellevue WA
Consejo Counseling and Referral Service is looking to hire a Part time Client Coordinator for our Renton, South Park, Bellevue locations.
Relocation Cost Assistance plus Sign on Bonus.
We also offer exceptional benefits, including medical, dental, vision, a 401(k), vacation time, sick time, paid holidays, personal days, life insurance, AD&D, training funds, and your birthday off.
Summary of Job Description:
This position has a dual role within Consejo Counseling and Referral Service.
Reporting directly to the Clinical Supervisor, administrative support staff will have primary duties in the screener role and receptionist; as well as supporting Consejo's leadership team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct telephone screening for client referrals for the mental health program.
As needed, conduct face-to-face client screenings for the Children's and Family Services and the Adult and Adult with Disabilities Mental Health Departments.
Consult with therapist, mental health program managers/supervisors as needed to determine response time.
Handle crises as they arise during screening or via incoming telephone calls received from the public during business hours.
Maintain cooperative working relationship with agency staff, community and social and health services agencies.
Requests files from medical records for returning clients.
Participate in required agency training and staff meetings.
Maintain close contact with program managers and supervisors.
Ensure proper intervention and follow up with staff cooperation.
Ensure proper intervention and follow up of screenings.
Refer clients to appropriate services within the agency and/or community agencies.
Coordinate crisis responses with the appropriate department or agency.
Schedule screening appointments and obtain necessary all documentation during the screening process.
Track the screenings and intake appointments.
Contact client one day prior to the intake interview to ensure appointment is kept or re-schedule as needed.
Assign client numbers.
Responsible for Front Desk Support
Provide reminder calls to clients who have scheduled appointments.
Schedule Doctor's appointments
Manage multi-line phone system, including answering questions, directing calls and transfer calls as necessary.
Process client payments, reconcile daily as required.
Provide word processing, spreadsheet and data base computer support for staff as assigned.
Process miscellaneous funds received in the agency.
Greet clients and advise therapists and other providers of client arrivals.
Greet and direct visitors as appropriate.
Sort and distribute incoming mail, and meter outgoing mail for postal pickup.
Create charts as required and requested.
Provide copying support service for staff as assigned.
Maintain inventory stock of agency/department forms.
Monitor supply inventory and alert Supervisor of needs.
Maintain office equipment in a serviceable condition.
Provide agency/community resource information to clients/visitors as directed.
Provide administrative support to senior management as directed.
Assist in updating agency website as necessary.
Order office supplies for all agency
Fulfill other duties as may be assigned to meet agency operations needs.
QUALIFICATIONS:
High School diploma required plus 2 years' experience or AA a plus.
Proficient in speaking, reading and writing both English and Spanish.
Assist all levels of management upon request.
Demonstrated ability to multi-task, plan and prioritize.
Demonstrated experience in an office setting.
Ability to work with all levels of staff and management.
Proficient in Microsoft Office.
WORK SCHEDULE
This Part-time position works a typical schedule of 8 - 5 PM, Monday to Friday.
SALARY
$16.
00 - $20.
00/hr.
depending on experience and qualifications.
READY TO JOIN OUR TEAM?
We understand your time is valuable, so we have a very quick and easy application process.
If you feel that you would be right for this Behavioral Health Therapist job, please fill out our initial 3-minute, mobile-friendly application.
We look forward to meeting you!