Engineering Thrive is a cross-company collaboration providing consistent, quantitative, company-wide engineering metrics and supporting business processes to measure and improve Microsoft’s engineering efficiency and satisfaction.
We focus on the SPACE (Satisfaction, Performance, Activity, Communication & Collaboration, Efficiency & Flow) productivity framework which tells us that there are several important dimensions to productivity along the axes of SPACE.
To learn more about SPACE, please go here: https://www.
microsoft.
com/en-us/research/publication/the-space-of-developer-productivity-theres-more-to-it-than-you-think/.
As a Senior Software Engineer in the Thrive Engineering Team you will join a diverse team that is responsible for collecting and providing raw engineering data across Microsoft.
The team will also be responsible for supporting data analysts and metric owners to ensure data query quality and performance and ensuring these productivity metrics becoming real time actionable for more than 60,000 Microsoft engineers.
This includes query reviews and optimization, orchestrating metric computations, adding them to dashboards visible to presidents around Microsoft as well as building a core platform that will allow data analysts and metric owners to become independent and help reduce the time for metric design and productization.
Responsibilities
Build and maintain the Thrive Platform, including Metrics definitions and implementation, Experiences/UI, guidance, driving changes to data collections to support Thrive requirements and working closely with divisional champions that guide changes across Microsoft.
Develop metadata/classification for cohorts and other scenarios, implement new metrics, take feedback, and incorporate into platform, and contribute to platform.
Implement DORA (DevOps Research and Assessment) metrics specification, DORA metrics implementation, and drive source system instrumentation for DORA metrics
Ensure that metrics have broad reach within Microsoft and can be easily onboard, and that leaders can self-serve and act on the metrics via UI and queries
Dashboards and UI, provide guidance and tooling marketplace, and maintain a case studies library.
Ensure that signals move to quarterly cadence, maintain high response rates, make NSAT (net satisfaction) data available in UI, and classify verbatims with high quality.
Develop various data pipelines between existing data stores to combine data to enable high performance, cross-tore queries.
Participate in 24/7 on-call rotation to support 1st party customers.
Qualifications
Required Qualifications
Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience.
2+ years of experience in developing new products for companies or individuals to use, providing maintenance to current products to enhance use.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
2+ years of experience in leading and driving engineering projects involving multiple team members.
This includes experience in planning, executing, and overseeing engineering initiatives with a focus on collaboration, efficiency, and achieving key milestones.
2+ years of experience in engineering process metrics and implementation and data pipelines.
Software Engineering IC4 - The typical base pay range for this role across the U.
S.
is USD $112,000 - $218,400 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.
Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here: https://careers.
microsoft.
com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer.
Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.