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Sr. Technical Program Manager, Workforce Solutions

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Posted : Friday, July 12, 2024 06:03 PM

- 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules At Amazon, we're working to be the most customer-centric company on earth.
To get there, we need exceptionally talented, bright, and driven people.
If you'd like to help us build the place where people can find and buy anything online, this is your chance to make history.
Come help us create innovative capabilities for Amazon's Associates, managers, and leaders to support the evolution of People eXperience and Technology (PXT).
The Workforce Solutions team builds and delivers world-class products/services for Amazon’s hourly associates, approaching 1 million worldwide.
We believe that happy Amazon customers start with happy Amazon employees! As a Sr.
Technical Program Manager , you will be responsible for leading multiple simultaneous product development programs in a highly cross-functional environment which includes internal customers, external vendors and technology partners.
You’ll provide leadership in the application of new technologies to large scale deployments in a continuous effort to deliver a world-class customer experience at a world-class cost point.
You will work closely with your customers to understand their short- and long-term business goals and product needs.
You will be responsible for the delivery of platforms through driving and coordinating the efforts of an interdisciplinary team across design, component development, firmware, test, and qualification, along with suppliers and design partners to develop, deploy at scale, and provide ongoing operational support for the products you deliver.
This is a fast-paced, intellectually challenging position with significant impact on customers.
You will have high standards for yourself and everyone you work with, you will be constantly looking for ways to improve your products’ performance, quality, and cost.
You will be responsible for both delivering products to the roadmap, as well as continuously raising the bar on how we develop and support your products.
We’re always wanting to make changes, and we want individuals who are ready for this challenge and want to reach beyond what is possible today.
Key job responsibilities • Drive the development of the end-to-end services and processes to give Amazon hourly associates options for pay, training, and job choices • Build the most extensive pay premium, job training, and career mobility options on earth • Use modern technologies to solve complex problems at scale • Deliver solutions that scale in volume and handle the complexity of diverse workflows and country specific rules/regulations.
• Own automation of business processes in a full stack, mostly server-less environment using proven, as well as evolving native AWS services and other technologies to create a friction free user experience.
• Solve the challenging problem of scaling these services to serve hundreds of thousands of Amazonians across the globe in real-time • Be a technical innovator that is not afraid to challenge the norms and innovate.
• Execute against project plans and delivery commitments.
• Build highly available, scalable, and performant tier-one services to power responsive, intuitive, and sleek experiences for customers.
• Solve complex business and technical problems by diving deep, collecting data to make well informed decisions, and using sound judgement in the face of insufficient data.
• Work with the latest technologies to innovate on behalf of the associates.
About the team In Workforce Solutions team, we enable Amazon to be the employer of choice for hourly workers by offering them the fastest path to a consistent and flexible hourly job with opportunities to earn more and grow their skill sets, resulting in more value for customers as we better absorb variability and lower costs.
We build capabilities and programs that enable flexible job management for associates.
Our team is dedicated to supporting our members.
Our team is dedicated to supporting new members.
We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.
We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, earn trust, and our commitment to strive to be earth’s best employer.
We are open to hiring candidates to work out of one of the following locations: Austin, TX, USA | Seattle, WA, USA | Tempe, AZ, USA - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visit https://www.
amazon.
jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets.
The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company.
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit https://www.
aboutamazon.
com/workplace/employee-benefits.
Applicants should apply via our internal or external career site.

• Phone : NA

• Location : Seattle, WA

• Post ID: 9003725451


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