*SILVER CLOUD HOTEL – Broadway* location is looking for a talented, passionate and team building hospitality professional to fill our _*Front Desk Agent *_position.
An exciting environment in the heart of Capitol Hill’s diverse community.
The hotel features 179 guest rooms and suites, with over 2,000 sq/ft of meeting space, along with great tastes and spirits at our Jimmy’s on Broadway restaurant.
_Silver Cloud Hotels, founded in 1980, is proud to celebrate over 40 years of providing outstanding guest service.
With 9 hotels located throughout the Pacific Northwest, guests return again and again, thanks in part to our motto “Friendliness and Cleanliness”.
_
*POSITION PURPOSE:*
Reporting to the Front Office Manager, the Front Desk Agent is responsible for welcoming our guests, answering phones, guest check in or check out and assisting with reservations.
The Front Desk Agent works closely with other departments and others in their department, as a team, on the delivery of an elevated guest experience.
*IDEAL CANDIDATES WILL HAVE:*
*EXPERIENCE:* Experience in hotels preferred, customer service required
*EDUCATION:* High School Diploma or its equivalent
o Excellent organizational skills
o Excellent communication skills
o Ability to adapt to changing business demands and guest needs
o Ability to work a flexible schedule: weekends, holidays, AM, PM
o Possess a gracious, friendly and fun demeanor
*COMPENSATION:*
*Starting wage is $21.
00.
*
_Wage Range is $21.
00 - $22.
00 per hour and is based on tenure, applicable experience and work history.
_
*BENEFITS:*
· Medical, Dental and Vision plans available for qualifying employees after 60 days
· 401k Plan with company matching after 60 days
· 7 paid holidays (hourly staff earns time and half when working on company recognized holiday)
· Paid Time Off (PTO) program
· Complimentary Parking
· Employee Stay program
· Career Growth and Development
_Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
_
*SUPPLEMENTAL PAY:*
· Discretionary annual bonus program
_Silver Cloud Inns & Hotels is an Equal Opportunity employer.
All applicants must be able to pass a drug screening and background check as part of the employment process.
_
Job Type: Full-time
Pay: From $21.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Overtime
* Weekends as needed
Work setting:
* In-person
Ability to Relocate:
* Seattle, WA 98122: Relocate before starting work (Required)
Work Location: In person
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