Customer Service Relief Assistant Manager

Customer Service Manager Model “Customer 1st” behavior; deliver and encourage other associates to deliver excellent customer service  Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unload purchases  Provide peer coaching for all cashiers following best practices  Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements  Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required (must be 19 years of age in Alaska to sell tobacco products)  Write the 15-minute chart and schedule, as directed by the manager  Audit and maintain Playland operational standards  Promote and follow Company initiatives  Respond to verbal customer comments/complaints/requests  Audit, correct, and file daily/weekly time and attendance  Complete customer incident and associate incident/accident report forms  All store management work with associates to manage all common associate areas (i.
e.
break rooms and training areas) to make sure they are inviting in appearance and reflect “Our People Are Great”  Must be able to perform the essential functions of this position with or without reasonable accommodation Job Type: Full-time Pay: $22.
65 - $27.
65 per hour Expected hours: 45 per week Benefits: * Flexible spending account * Parental leave * Retirement plan * Tuition reimbursement Experience level: * 1 year Shift: * Day shift * Evening shift * Morning shift Weekly day range: * Every weekend * Monday to Friday Ability to commute/relocate: * Bellevue, WA 98007: Reliably commute or planning to relocate before starting work (Required) Experience: * Customer service: 1 year (Preferred) Work Location: In person