Senior Program Manager - Contractor

This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days.
As a Senior Program Manager you'll bring transformative, game-changing results to Redfin.
You’ll be responsible for designing, launching and executing major compensation initiatives for our field organization that have a direct impact on our customer experience, real estate agents and bottom line.
We’re looking for an experienced candidate with a proven track record of delivering results within a field organization, and can translate big-picture strategy into practical execution.
Program Managers work closely with a diverse set of partners, including Senior executives, sales leaders, Product, Engineering, Analytics, Finance and Legal, to make every solution simple, complete and sustainable.
We value speed and quality; we test, measure and validate to get things right, but we also proactively seek and listen to feedback to help us iterate.
We understand that great execution is key to making any program or product launch successful, and requires a holistic view of components including messaging, training and incentives.
Who You Are Entrepreneurial: You own every aspect of a launch, and you understand that the nitty-gritty is what makes up a strategy.
You’re comfortable rolling up your sleeves and wearing multiple hats, but also holding your partners accountable, to get things across the finish line.
Customer-centric: You have strong customer empathy and can put yourself in their shoes.
Your main audience is our real estate agents and field managers.
You have a passion for digging into trends and feedback.
When the status quo doesn’t make sense, you’re not afraid to recommend a better approach.
Process-minded: You seek simplicity and efficiency in everything you do.
You are acutely aware of the burden that every additional step or layer creates for your audience.
Data-driven: You balance a methodical approach to planning and testing, with an intuition on where to start.
You know when and what kind of data you need in order to make a decision, and how to interpret results to inform your next step.
Strong Communicator: You can write clearly and concisely, and present your recommendations to executives and peers alike.
You’re also skilled at creating clean, simple slide decks in Microsoft Powerpoint.
You are an expert in stakeholder management, whether they are executives, agents, or field managers.
Team Player: You inspire your peers and rally them around finding solutions.
You’re resilient and widely regarded as a role model, and others often seek your mentorship.
Experienced: 8+ years in program, project, or product with an exceptional record of driving results.
Experience in leading sales/field compensation updates is a huge plus.
What We Offer A mission that matters: making real estate better and more affordable for everyone A unique opportunity to grow at a rapidly-growing start-up, with tons of responsibility and direct access to Redfin’s executives Truly challenging problems with multiple lines of business and the longest, most considered sales-cycle in a consumer-facing business Amazingly smart and fun teammates to collaborate with, and a management team invested in your success at Redfin and beyond.
A competitive compensation package with generous benefits, like bonuses and equity, plus free lunches and snacks.
Redfin is an equal opportunity employer committed to hiring a diverse workforce.
A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life.
We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected.
We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.
Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law.
If you need accommodation in the application or recruitment process because of a disability or special need, please contact recruitingteam@redfin.
com Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the San Francisco and Los Angeles Fair Chance Acts.
Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.