Network Design Engineer - REMOTE

Overview: At Spacelabs Healthcare, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes.
Our scalable solutions deliver critical patient data across local and remote systems, enable better-informed decisions, increase efficiencies, and create a safer environment for patients.
Why work at Spacelabs? Because lives depend on you! Spacelabs Healthcare is seeking a Sr.
Network Design Engineer to join their team.
This position provides implementation and delivery support for the customer installation of the Spacelabs product.
This person will consult with the customer to identify the impact of the Spacelabs system on their network and design the patient monitoring network specific to the customer’s needs.
The position will also assist in advanced level troubleshooting of network-related customer issues, special projects and product development.
Key success indicators are generation of revenue through superior IT service, and the enhancement of the perception of Spacelabs Healthcare, particularly with the hospital’s IT department.
Responsibilities: Complete Network Impact Analysis and Design Reviews - A formalized process for customer projects that includes network consulting, network evaluation and network commissioning.
Network Implementation and Troubleshooting - Provide expert-level network assistance and support for network troubleshooting on Spacelabs-installed and customer-installed network equipment to support the Spacelabs suite of products.
Provide design, configuration and troubleshooting of networks solutions utilized for Spacelabs patient monitoring.
When confronted with unfamiliar products or technologies at customer sites or otherwise, self-initiate research and learning.
Always be open to learning something new.
Relentlessly pursue value-driven standardization of work practices.
Assist in the resolution of customer issues by providing expert-level (tier three) support for networking issues and providing expert customer-site support, if necessary.
Collaborate with Research & Development (R&D), Product Support and other stakeholders to solve complex problems.
Demonstrate an outstanding ability to work under pressure and prioritize job tasks while working remotely.
Provide regular updates, as needed, to stakeholders and management.
Demonstrate tremendous empathy to customers and coworkers alike.
Utilize an appropriate level of tact when providing customer support.
Practice an effective use of work/life balance.
Enhance Sales efforts by supporting the Sales process, including occasional pre-sales site assessments.
Collaborate with the Spacelabs Technology Manager (pre-sales technical) team.
Enhance R&D efforts by providing technical support and expertise, on an as-needed basis.
Work independently on technical projects with little direction.
Effectively manage multiple priorities, keeping customer projects on time and on budget.
Drive efficient revenue collection through timely invoicing and accurate quoting practices.
Ensure good stewardship of company resources.
Provide an exemplary customer experience to external and internal customers.
Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork.
Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct.
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management for any quality problems or defects for corrective action to be implemented and to avoid the recurrence of the problem.
Duties may be modified or assigned at any time to meet the needs of the business.
Above all – always act with integrity.
Do the right thing for Spacelabs and its customers.
Qualifications: Cisco CCNP Enterprise or equivalent required.
Cisco CCIE is a plus.
Strong knowledge of Cisco networking platforms required.
A bachelor’s degree or equivalent work experience.
5+ years of experience implementing wired and wireless network technology, preferably in a healthcare setting.
Strong understanding of IT operations within a hospital is a plus.
5+ years of experience with LAN/WAN concepts and technology, including L2/L3 Switches, VLANs, STP and Data Center design.
5+ years of experience with WAN routing concepts.
5+ years of experience with network management tools and concepts.
Experience in the deployment of multicast routing in large scale network environments a plus.
Deep understanding of routing protocols including BGP, OSPF, EIGRP.
Experience working with multiple WAN technologies including dedicated circuits, MPLS, SD-WAN, etc.
Experience with designing, implementing and/or operating Cisco SD-WAN technology is a plus.
Experience with wireless networking including Cisco WLCs, AP placement, RF surveys and WLAN / SSID configurations.
Experience building network diagrams using Microsoft Visio or similar.
Significant skill in network problem resolution with notable success troubleshooting large scale networks in a time-sensitive manner.
Must understand how to troubleshoot networks effectively in a production environment while minimizing the impact on users.
Must have a good understanding of cybersecurity principles in a HIPAA-compliant environment.
Must be extremely detail oriented.
Must have excellent verbal, written communication skills and excellent interpersonal skills.
This is a customer-facing role.
Must have highly developed team effectiveness skills.
Must have a track record of working positively and productively in a team environment.
Must be highly collaborative.
Must be able to work in a time-critical environment and be decisive when faced with complex problems.
Experience with Extreme, Juniper and Aruba network hardware and software is a plus.
VMware or other virtualization experience is a plus.
Experience managing firewalls (Palo Alto Networks, etc.
) is a plus.
Knowledge of UNIX/Linux based network management tools is a plus.
OTHER WORK REQUIREMENTS: Must maintain residency within the United States.
Eligibility for a US Secret security clearance (may require US Citizenship and other eligibility requirements) is a plus.
Must maintain acquired Government clearances, as required.
Must successfully complete onsite Spacelabs training (including training at Spacelabs locations).
Must maintain Cisco and other IT certifications, as appropriate.
Travel to customer sites, conferences, and technical training, as required (< 20% anticipated).
Occasionally work various shifts, as deemed necessary to support customer requirements for installation, training and troubleshooting.
May be required to register with a vendor credentialing service.
As part of this process, may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at customer healthcare facilities.
Please review our benefits here: Life at OSI The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.
Please note that the salary information shown above is a general guideline only.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
NOTICE TO THIRD PARTY AGENCIES OSI Systems, Inc.
and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies.
If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency.
Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veterans EEO is the Law Poster Link: https://www.
eeoc.
gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.
pdf OSI Systems, Inc.
has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.