Assistant Facilities Manager

Rowley Properties, a small family owned business that owns, develops, and manages their own properties in Issaquah is looking for a team member with experience in facility maintenance that wants to learn and grow with us.
If you are someone who enjoys a lot of variety in your day, has a “can do” attitude, sense of urgency, strong attention to detail and loves working with people, we hope you’ll consider applying for our position.
We promise, no two days will be the same! About the Role: This position is integral in the day-to-day (M-F, 8 to 5 p.
m.
) care of our properties and provides related support to customers.
Working closely with Facilities Manager and techs, you are the go to person/coordinator for when tenants and/or customers need assistance.
Working closely with the Facilities Manager, the Assistant Facilities Manager provides support and collaboration with property managers, customers, tenants, suppliers, and subcontractors for tenant improvements to ensure properties are well cared for, projects are completed on time and objectives are achieved.
This position works both in the office and in the field.
Key responsibilities are residential unit turns, property inspections, and daily maintenance (administratively) of buildings, infrastructure, and facility equipment.
There will be times in the field when working alongside Facilities techs is needed, so basic facilities maintenance and construction knowledge are necessary.
This position also serves in a rotation for afterhours emergency calls.
Our Facilities Department: The Facilities Department is responsible for the care, maintenance and improvement of the Company’s physical assets – the core of our business and why our customers choose Rowley Properties.
We own 80+ acres in Issaquah with a mix of office space, flex and retail space, hotel and hospitality, residential and storage.
With the care of our buildings, we must also ensure the optimal functioning of buildings, infrastructure, and property systems such as mechanical, electrical, plumbing, fire/life safety, stormwater, building envelope, roads/sidewalks, equipment, and elevators.
Our buildings, grounds and facilities must meet and exceed standards, ensuring compliance with environmental, health and safety policies.
To this end, this position helps support and plan for tenant improvements, inspections, repairs, trouble shooting and daily maintenance of buildings, infrastructures and facility equipment.
This is a non-exempt, non-supervisory position.
Essential duties and responsibilities include the following Help coordinate, oversee and/or manage repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work.
Working with the Facilities Manager ensure that projects stay on time and on budget and that there is regular communication with all concerned interests (tenant, property manager, subcontractors, etc.
) in order to manage expectations and contractual obligations.
Troubleshoot, analyze, and respond to customer/tenant problems.
Work with the property managers and customer service team, as appropriate, to include assisting with annual property inspections.
Maintain intimate knowledge of Rowley’s buildings and properties.
Serve as lead for coordinating Wildwood Apartment Homes maintenance and unit turns.
Help plan and implement weekly Facilities planning meetings to include co-development of project management schedules and team strategy to manage workload.
Obtain and review bids/price quotes for the procurement of parts, services, and labor for projects.
Help support capital improvement projects.
Monitor vendor performance and provide feedback as directed; help benchmark new vendors as needed.
Coordinate with after-hours call center to ensure effective delivery of service and communication with on call team.
Respond immediately to building and property emergencies as needed (24/7).
Help manage the emergency preparedness plans and process (to include routine response during inclement weather situations) and serve as a key team member during time of emergency.
Ensure that facilities shop, vehicles, and equipment are properly maintained and that the most appropriate tools for the job are made available.
Maintain and track accurate, up-to-date information on the Company key core database, Global Harmonized System (Hazardous Materials), HVAC maintenance, fire sprinkler/alarm maintenance, landscape sprinkler maintenance, electronic gates, fire extinguisher maintenance, gutters, downspouts, water lines, catch basins and storm drains, etc.
Ensure GHS and herbicide products are stored and disposed of properly.
Help maintain resources for building and property management (shut-off valves, HVAC location, stormwater filter locations, gas lines, sewer lines, etc.
).
Help manage annual maintenance plan/inspections of Rowley’s private roads in Hyla Crossing.
(At least annually, one road is closed for 24/hrs and documented in order to establish ownership).
Implement annual pest control plan for all properties, to include assistance with diagnosing issues on property, as needed.
Help implement Company sustainability values and objectives.
Strive to reduce waste.
This includes standards/procedures/training to do things right the first time, optimization of our team’s time, automations, construction recycling, etc.
Create and help deliver bi-weekly safety training and on occasion, involving the entire company.
Foster a safety-first culture with the team to help mitigate risk for team members and maintain good Labor and Industry standing as well as understanding of Global Harmonized System management (storage, use, response).
Ensure OSHA/WISHA regulations are followed, and training is provided to the team.
Security - coordinate with security companies’ access to buildings, main office, properties, etc.
Work with CCTV contractor as needed for installation and maintenance of security cameras.
Help provide new employee training.
Schedule annual alarm inspection for Rowley Office with alarm provider.
Verify Facilities Team payroll information and timecard data into payroll software system.
Research, compile data and prepare a recommendation for new materials and supplies.
Fulfill equipment/large orders with suppliers such as Home Depot and Lowes; track/inventory Facilities Department purchases of tools and small equipment.
Maintain building asset files and assist Facilities Manager in developing/tracking/inventory of CAD files.
Assist in preparing reports in relation to the Facilities Department budget.
Network and build relationships with other contacts in the field.
Manage special projects as appropriate.
Respond to emergencies as needed.
Perform other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Must have a good understanding of facility maintenance and/or construction techniques.
Familiar with carpentry, electrical, plumbing, appliance repair, etc.
Must possess the ability to follow verbal and written directions such as procedures Accurate, consistent and detailed documentation, procedures and correspondence Ability to organize/prioritize tasks and direct projects to completion Must be proficient in MS Office software, familiarity with MRI and CAD preferred but not required Willing to respond to immediate changes in job assignments based on priority situations Ability to troubleshoot problems and offer effective solutions Must be able to accept constructive criticism Must be able to deal professionally and positively with a wide range of personalities, at times working with difficult customers in conflict situations Must pass drug test, drivers record check, credit check, reference check, and criminal record check Education/Experience Desired: Degree or Certification in Construction Management or Facilities Management and/or 3-5 years’ work-related experience.
Additional Information: Benefits include: 100% employer paid medical, dental and vision for employee; FSA/HSA; three weeks PTO; 8 paid holidays; employer paid long term disability and life insurance; wellness benefit; tuition support and many other perks.