City
Seattle
State/Province
Washington
Country
United States
Department
Service Delivery
Date
Monday, November 13, 2023
Working time
Full-time
Ref#
20031850
Job Level
Individual Contributor
Job Type
Experienced
Job Field
Service Delivery
Seniority Level
Entry Level
Currency
USD - United States - US
Annual Base Salary Minimum
24,600
Annual Base Salary Maximum
49,200
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount.
Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities.
The range listed is just one component of Xerox’s total compensation package for employees.
Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country.
If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting.
For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirement
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience.
Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce.
From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done.
Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech.
Learn more at www.
xerox.
com and explore our commitment to diversity and inclusion.
Shifts:
First Shift 7:00am to 3:45pm
Duties, Roles and Responsibilities:
Provide delivery of contracted services at Boeing (South Park/Order Desk)
Respond to Boeing requests for distribution of engineering drawings and attachments.
Work with Boeing Service partners to locate and distribute drawings and attachments.
Work with Production staff to produce drawings for distribution the requestors.
Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW)
Provide requested data within the timeframes outlined in the contract.
Provide requested data within the allowable error rates outlined in the contract.
Achieve business objectives (PEP), identify and resolve shortfalls and issues.
Skills/Essential Job Functions:
Constructive, positive outlook and persistence in the face of obstacles
Excellent customer Service, interpersonal, and communication skills
Operational Management
Build and maintain relationships.
Good organizational and time management skills
Ability to manage multiple tasks.
Good Problem solving and critical thinking skills.
Experience:
No prior experience necessary
Education/ Knowledge:
Skills in MS Office applications, Internet navigation and use
Maintain quarterly learning objectives deployed by Xerox.
Maintain required learning deployed by Boeing.
Measures of Accountability - PEP
Customer satisfaction surveys and feedback
Delivery against Service Level Agreements
Delivery against Xerox Corporate Goals and Objectives
What We Offer:
Competitive compensation (hourly compensation and applicable overtime)
Comprehensive benefits offerings (including medical, dental, vision and life insurance)
Retirement Plan - 401k
Paid holidays, personal choice days and paid time off
A culture that offers flexibility and a healthy work-life balance
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