Deliver and configure network infrastructure equipment, services and solutions needed to support client networking systems and environments.
Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of dedicated and shared data infrastructure such as computers, network equipment and/or other telecommunications and network devices.
Position Details:
Hourly position based upon experience & skill level
Contract with possible contract extension or hire
Standard work hours: Mon-Fri 9:00am-6:00pm (OT, may include nights and weekends)
Location: Mainly will support sites in & around Seattle, WA, but will occasionally support Client sites throughout WA & OR.
Primary Roles & Responsibilities
Qualities
Must be able to clearly communicate with the customers, General Contractors and other employees.
Must be a responsible, reliable and dedicated.
Has great communication skills.
Field Tech
· Install and trouble shoot cabling
· Can provide connectivity to user end devices
· Provide layer 1 support
· Basic telephony skills / knowledge
· Good customer service and relations
· Rack and Stack
· Knowledge on switches and routers
· VOIP
· Wireless Access Points
· Extend circuits from the mpoe through the riser system to devices in the MDF or IDF.
· Trouble shoot circuits
· Knowledge of hyper terminal and putty
· Renovations
· Switch Upgrades
· Memory Installs
· VOIP upgrades
· Large scale user relocations.
· Can work independently or with a team.
· Capable of taking instructions or leading a team giving instruction
· Completes numerous tickets daily
· Routing / Mapping out their route in the best order to complete all assigned work orders.
· Must have a personal smart phone with a hotspot
· Returns phone calls, text messages and emails in a timely manner
· Needs to know Word and Exel
About Us:
Black Box is a leading technology solutions provider.
Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders.
By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure.
Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing.
Black Box is a wholly-owned subsidiary of AGC Networks.
Visit blackbox.
com to learn more.
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