Pillar Communities is looking for a Maintenance Supervisor to work in one of our upscale apartment home communities with 111 units.
The Maintenance Supervisor is responsible for maintaining the physical condition and appearance of the site, and is attentive to Pillars' goals relating to resident satisfaction and retention.
• Diagnose and perform minor and routine maintenance/repair involving the following on a daily basis: electrical and plumbing (including sewer lines); A/C and heating systems; appliances; water irrigation systems; stairs, gates, fences, patios, railings; tile, carpet, flooring; roofing, gutters, fasteners; interior/exterior lights; fireplaces; ceiling fans; gas fixtures and appliances (when applicable); doors/locks, cabinets, windows, sliding glass doors, mail boxes/locks; security systems and fire protection equipment; ceiling leaks; walls.
• Inspect vacated apartments and complete make-ready checklist
• Inform Community Manager of needed services and repairs
• Routinely perform duties to restore apartments to "make-ready" status
• Re-inspect vacant apartments after make-ready operations have been completed to determine quality of work performance
• Assist in keeping grounds neat and free of litter
• Rake, sweep and shovel as circumstances warrant
• Maintain accurate records regarding preventive maintenance, service requests received and completed, expenditures, apartment make-ready status, work in progress, etc.
• Maintain a positive attitude and professional demeanor with residents and staff at all times
• Maintain and leave the apartment in the same condition in which it was found; clean up after all services/repairs
• Leave resident notification that maintenance was in the apartment in a visible location
• Be aware of the condition of physical property throughout the community and immediately correct unsafe conditions (ie broken pool gates, broken steps, open holes, broken/burned exterior lights)
• Report all major repairs and requisitions to the Community Manager prior to any expenditure of funds
• Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations
• Identify all utility meter cut-offs, apartment and fixture cut-offs and sewer clean-outs.
Know where to obtain maps indicating same
• Regularly perform routine preventive maintenance on equipment (where applicable)
• Regularly inspect, clean and maintain all tools in excellent condition
• Know and adhere to company policies regarding key control
• Review Safety Data Sheets prior to utilizing any chemicals/hazardous materials and ensure that they're available to service staff
• Assist in planning and leading safety meetings
• Use safety equipment (goggles, masks, gloves, back support belt, etc) as tasks dictate
• Know and adhere to all federal, state, and local laws, as well as policies and procedures contained in the manuals issued by Pillar or as otherwise communicated (verbally or in writing) to associates
• Represent the Company in a professional manner at all times
• Perform all reasonable work-related assignments as requested by supervisor
Pillar Communities is dedicated to its employees and their personal and professional growth.
Pillar strives to provide leadership and training opportunities for every individual to reach his/her respective goals.
Skills/ Requirements
In order to qualify for this position, you must possess the following
• 2 - 3 years' previous apartment maintenance experience is required
• 2 - 3 years' experience repairing small appliances is required
• Must have exceptional customer service skills
• Must have friendly outgoing personality and a positive attitude
• Must be able to work at a fast pace, perform duties while under pressure, and meet deadlines in a timely manner to interact/communicate with other associates, residents, visitors and the public in a professional and pleasant manner
• Must be able to read, spell, write, and comprehend English at an intermediate level
• Must have a high level of accuracy and attention to detail
• Must possess excellent organizational skills and the ability to multi-task
• Must have the ability to apply common sense understanding to carry out detailed instructions and to deal with problems and situations as they arise
Important Notes
Pillar Communities benefits package includes: medical, dental, vision, short- and long-term disability, life and AD&D insurance, a generous 401k plan, paid holidays and a flexible PTO (paid time off) program to fit your needs.
This position also receives an apartment discount.